HOW WE WORK

We don’t just advise. We build solutions alongside you.

We don’t just advise. We build solutions alongside you.

We don’t just advise. We build solutions alongside you.

newpact partners deeply with organizations to understand their challenges, build custom interventions, and verify that the changes hold. Every engagement follows the FWRD Framework™, our proprietary methodology designed to move organizations from problem to proven outcome.

newpact partners deeply with organizations to understand their challenges, build custom interventions, and verify that the changes hold. Every engagement follows the FWRD Framework™, our proprietary methodology designed to move organizations from problem to proven outcome.

The FWRD Framework™

The FWRD Framework™

F

Foundational Analysis

We dig beneath the surface with you. Document review, stakeholder conversations, data analysis. We identify the root cause so we’re solving the right thing.

W

What’s Already Proven

We research what’s worked for organizations like yours. Grounded in evidence and lived experience, not assumptions.

R

Define the Result

We align on the measurable outcome together before work begins. You know exactly what success looks like.

D

Do the Work

We design and deliver the intervention: custom experiential learning, policy redesign, process change, or all three. Built for your budget, your team, and your reality.

We address both sides of the problem.

We address both sides of the problem.

People: change how your team acts

We design hands-on learning experiences that drive specific, observable behaviour changes. Real scenarios your team will face on Monday morning. Impact evaluation is built in: we assess how learning is being applied on the job at 30, 60, and 90 days.

Systems: change how your operations work

We identify and remove the barriers in your policies, processes, and tools that create friction and inequity. At 90 days we assess whether operational burden has decreased: less time wasted, less confusion, less stress for your team.

From problem to proven outcome.

From problem to proven outcome.

Phase 1: Understand

We partner with you to find the root cause. We collect baseline data and define the measurable outcome together.

Phase 1: Understand

We partner with you to find the root cause. We collect baseline data and define the measurable outcome together.

Phase 2: Build

We design and deliver the intervention. Behaviour change, systems redesign, or both. Custom to your people, your budget, and your context.

Phase 2: Build

We design and deliver the intervention. Behaviour change, systems redesign, or both. Custom to your people, your budget, and your context.

Phase 3: Hand Off

Your team takes ownership. We design the transition so you don’t need us to maintain the change.

Phase 3: Hand Off

Your team takes ownership. We design the transition so you don’t need us to maintain the change.

Phase 4: Validate

Built into every engagement: impact evaluation at 30, 60, and 90 days. You get proof it worked, not just a feeling that it did.

Phase 4: Validate

Built into every engagement: impact evaluation at 30, 60, and 90 days. You get proof it worked, not just a feeling that it did.

Ready to solve the problem for good?

Ready to solve the problem for good?

Let’s talk